Refund Policy
At Digital Clads, we strive to ensure your satisfaction with our services. If you are not completely satisfied
with your purchase, we offer a 3-day refund policy for eligible products and services. Please review the
following terms and conditions to understand our refund process:
Eligibility:
- Refunds are only available for purchases made directly through our platform. If you have purchased our services through a third-party provider, please contact them directly for refund inquiries.
- To be eligible for a refund, you must request the refund within 3 days of the purchase date. Refund requests made after this period will not be accepted.
- Refunds are subject to approval and may be denied if the product or service has been used or if there are violations of our terms of service.
How to Request a Refund:
To request a refund, please contact our customer support team at estore@digitalclads.com with your
purchase details and reason for the refund. We will review your request and notify you of the approval
or rejection of your refund.
Refund Process:
- If your refund request is approved, the refund will be processed to the original method of payment within a reasonable timeframe.
- Please note that processing times may vary depending on your financial institution.
Non-Refundable Items:
- Certain products and services may not be eligible for refunds, including but not limited to custom-made or personalized products, digital downloads, and subscription-based services.
- Refunds will not be provided for any additional fees, such as transaction fees or taxes, associated with your purchase.
Changes to This Policy:
We reserve the right to update or revise this refund policy from time to time. Any changes will be
reflected on this page, and we encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at estore@digitalclads.com . Our customer support team is here to assist you and ensure a seamless refund process.